The department of social welfare standards is going to fall under the scrutiny of an operational committee in order to ensure that all the services offered are up to scratch.
Both the government and non-government organisations (NGO’s) will take an active part in monitoring the quality of the services offered by the department.
Minister for family and social solidarity Marie Louise Coleiro Preca said that the social policy information centre will be further bolstered.
A holistic audit of all the services offered by the department shall be undertaken. Ms Coleiro Preca explained that the audit will be an ongoing process and not just a once off.
Means testing for certain services such as ‘meals on wheel,’ will be introduced in order to reduce waiting lists.