The Malta Independent 24 April 2024, Wednesday
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EY to open a Managed Services Hub in Malta to offer range of specialised assistance

Tuesday, 24 February 2015, 20:39 Last update: about 10 years ago

In the coming months, EY in Malta will be opening a Managed Services Delivery Centre (MSDC) to offer a range of specialised risk management services, primarily to foreign clients.

The bulk of the MSDC’s workload is expected to relate to projects in the UK as well as mainland Europe. In the first six months of operations, the MSDC plans to hire around 50 professionals in various fields.

EY Malta is currently developing a recruitment process designed to select and retain the right people to carry out the MSDC’s commercial mandate. Those who are recruited will be given a rounded and deep immersion in the company’s operations.

Joseph Muscat, Prime Minister of Malta said: “It is genuinely a pleasure for me to announce that EY Malta will be opening a Management Services Development Centre in Malta in the coming months. EY Malta will be hiring 50 people from the word go. And are committed to increase these numbers in the coming years. This is particularly good news for young professionals setting out in this industry.”

Ronald Attard, Managing Partner, EY Malta: “We are very excited about this opportunity and delighted to be able to offer an opportunity for Maltese people to work on cutting edge projects in their home country. We have been sending our Maltese staff abroad to work on EY’s global assignments for many years and so, with the skills set that has grown at EY Malta, it was a natural step for us to set up the MSDC in order to remotely service foreign clients from right here in Malta.”

Alisdair Mann, Chief Operating Officer, Financial Services, Europe, Middle East, India and Africa at EY, says: “We are delighted to bring this opportunity to Malta. The Managed Services Delivery Centre will enhance our current service offering to our clients. This investment reflects our substantial ongoing growth in the region as well as our belief in the future of Malta as a great place to do business.”

Michael Scoular, Partner, Financial Services, Europe, Middle East, India and Africa at EY, says: “We are very pleased to be launching managed services in Malta. Malta offers a number of commercial advantages which have been key to attracting this investment. It is an EU and Eurozone member state, it has a skilled workforce that is fluent in English, and often multilingual, and it has excellent infrastructure connections to the UK and mainland Europe. The team in Malta will play a key role in how we service our clients in the UK and across Europe.”

The benefits of the MSDS for EY’s clients include:

Improved processing environment: increased efficiencies resulting from greater process standardization.

Cost reduction: ongoing and sustainable cost reduction made possible by EY’s on-shore and off-shore hub economies of scale.

Enhanced controls: centralisation of functions and end-to-end process responsibility through better segregation of duties.

Ownership: clients maintain ownership of IT systems and management controls.

Human resources: improved service quality resulting from access to EY’s highly skilled staff with significant experience of enhanced file reviews.

Security: secure connectivity to IT systems, allowing read and write access to sensitive client data with a clear and controlled audit trail via our connectivity solutions.

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