The Malta Independent 20 April 2024, Saturday
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FIMBank receives Deutsche Bank Award

Wednesday, 22 November 2017, 15:09 Last update: about 7 years ago

FIMBank has been awarded the prestigious Deutsche Bank Excellence Award, in recognition of the exceptional qualityof its payments. The 2016 Straight Through Payment Award from Deutsche Bank takes into consideration theachievement of measured processing rates, which are considered the most important indicator for quality in the fieldof payment transactions.

FIMBank has won this award for twelve successive years.Commenting on this achievement, Howard Gaunt, FIMBank's Group Chief Operating Officer, stated that "Thisprestigious award by one of the most prominent international banks demonstrates FIMBank's commitment tooperational excellence and unparalleled customer service. Winning the Deutsche Bank STP Excellence Awardrecognises our advanced technological infrastructure including the capacity to satisfy regulatory needs while deliveringan enhanced banking experience.

We remain committed to further investment in the FIMBank Direct digital bankingplatform, as we continue to grow our payments volumes."Loranne Pace, Head of Banking Operations commented that "Our Payments team is trained to ensure thatpayments processing is cost-effective and timely, and through optimised processes we have been achieving thisrecognition for such excellence. We are very proud of our Payments team, as winning this award for twelveconsecutive years is evidence of the team's consistent success in maintaining the highest standards".For more information about FIMBank plc, visit www.fimbank.com. 

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