What on earth is going on at HSBC?

How can it possibly afford to ignore the public challenges I made, to try and "prove itself right and me wrong"?

Has its Public Relations Department and top management gone blind? Eight letters were prominently displayed in the local papers, four of which were headed "Does HSBC really care?" and another four entitled "HSBC challenged to show CCTV footage" or variations thereof, requesting the bank to show the CCTV recording, evidencing the serious injury that its deposit machine caused me.

Contrary to what the bank claims, I have repeatedly declared that I had neither used its Automated Teller Machine and Deposit Machine simultaneously, nor its Deposit Machine incorrectly. However, HSBC's mute response strategy, designed to avoid facing up to my challenge, has left your readers wondering why the bank has refused to release this CCTV footage, if no cover up is intended.

Aren't your readers therefore entitled to reasonably suspect that the bank is not playing fair, by suppressing evidence that can incontrovertibly prove if HSBC is being truthful or not?

There lies the answer and HSBC should be blushing crimson red!

 

Jean-Pierre Azzopardi

Swieqi