The Malta Independent 20 April 2024, Saturday
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FIRST: Easing the way... Malta International Airport rolls out autism-friendly programme

First Magazine Saturday, 21 April 2018, 09:47 Last update: about 6 years ago

Airport processes have become routine for most us, yet the journey through the terminal can at times still be stressful even for the savvy traveller. For families of children with autism and individuals within the spectrum, this journey may appear to be too overwhelming to even consider. Not wanting anyone to miss out on the excitement of air travel, Malta International Airport recently rolled out a pilot programme aimed at easing the way to the aircraft for these airport guests.

The programme allows passengers to fill in a form available on the airport website to inform the team when they will be travelling and whether they will need an extra helping hand. Through the form, one can also order a free wristband or cap: two accessories that put the airport's trained team members in a better position to immediately identify the person needing additional assistance. This includes the possibility of fast tracking through one of the most difficult points of the journey - the Central Security Area.

Even before taking the actual trip, passengers with autism can book a practice run that familiarises them with the airport procedures and the different parts of the terminal. This 'rehearsal' is aimed at helping quell the fear that can arise from not knowing what lies ahead. While the unknown can trigger anxiety in most of us, this is generally heightened in individuals with autism.    

With an average of 16,000 passengers passing through the terminal every day, Malta International Airport can get pretty busy especially at peak times. While this airport buzz puts many travellers in holiday mode, for passengers with autism the onslaught of stimuli can cause distress that mars the experience. For this reason, the airport has designated rooms within the different areas of the terminal as quiet spaces that provide a calming environment away from all the bustle.   

For more information about this pilot programme, visit www.maltairport.com.

 


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