Bank of Valletta said on Tuesday is aware that customers and other members of the general public are receiving messages (SMSes) saying that suspicious activity has been noted on their Internet Banking and redirecting them to a false website purportedly originating from the Bank, to capture their Internet Banking details.
The Bank advised its customers that this is a phishing SMS message(smishing) that is not being sent by BOV. Customers are urged not to click on the link or input any details and to delete the message.
“Bank of Valletta never requests any personal customer information such as 24x7 login credentials, PINs, credit card details, account numbers, passwords or any other informationsuch as email, telephone or other means of communication,” the bank said.
BOV warned customers that they should always be vigilant against such scams that seek to lure them into surrendering such information to a third party.
For further assistance, customers may contact the Bank’s Customer Service Centre on 2131 2020 or by email on [email protected].