More and more employees use internet for business purposes - NSO

Thursday, 23 January 2020, 11:39 Last update: about 5 years ago

The survey on ICT usage and e-commerce in 2019 revealed that 97.7 per cent of enterprises used computers, while 97.3 per cent also used the internet, the NSO said today.

ICT usage and e-Commerce in Enterprises: 2019

Computer and internet use by enterprises

During 2019 enterprises across all economic activities and size classes registered high levels of computer and internet use. Local internet usage is currently at par with the EU28 average. Enterprises are opting for higher maximum contracted download speeds when choosing their internet service when compared to the previous year.

During the year under review, 54,705 employees used the internet for business purposes, an increase of 10 per cent over 2018 levels. Among these, 28,519 employees also accessed the internet via a mobile device provided by their employer.

Website use by enterprises

In 2019, 85 per cent of enterprises using the internet had their own website. National levels are ﬁve percentage points higher when compared to EU28 levels. Website usage has been continuously increasing in popularity and 96.5 per cent of enterprises use websites to provide descriptions and prices of goods or services they oﬀer to clients.

Social media use by enterprises

Social media usage is becoming more popular and 86.5 per cent of enterprises using the internet also made use of social media. The most common forms of social media currently used by enterprises are social networks (e.g. Facebook), and Multimedia content sharing websites (e.g. YouTube). Accommodation and Food Service Activities, Transport and Communication activities were the sectors where the highest use of social media was found.

E-Commerce sales

National e-commerce sales are four percentage points higher than the EU28 average. The number of enterprises making sales through e-commerce increased by three percentage points over 2018 levels. In 2019, total turnover generated through e-commerce sales amounted to €1.9 billion, an increase of 4.9 per cent over the sales recorded in 2018.

During 2019, 64.0 per cent of the total turnover generated via e-commerce web sales was derived from the enterprise’s own website or apps.

ICT specialists

In 2019, 28.0 per cent of all enterprises employed ICT specialists. The number of enterprises providing ICT training to employees remained almost at par with ﬁgures observed in the previous year.