The Malta Independent 3 June 2020, Wednesday

Scan Malta temporarily closes after two employees test positive for Coronavirus

Thursday, 9 April 2020, 10:03 Last update: about 3 months ago

Scan Malta has temporary closed its doors after two of its shop staff tested positive for Covid-19.

The electronics store announced on its Facebook page late last night that it would be shutting down all operations including delivering and servicing until further notice.

Electronic shops such as Scan had been listed as essential shops by authorities, which is why they were still open for business.

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The company said that all pending orders which have not been delivered will be refunded as soon as possible. They said that for clients who paid using Paypal, the refund will be as soon as they process it while others (Credit & Debit Cards) will take 2 to 3 days until it is processed by the client’s bank.

Items which are at their premises meanwhile will not be able to be collected until the company re-opens.  Clients with faulty items should wait until the shop re-opens, and warranties will be extended according to how long the shop remains closed.

“We are extremely sorry for the disruption in our services. Please bear with us until we make sure all our staff are safe to return to work. The only way you can contact us is via Facebook Messenger but please understand that we cannot do anything except to process refunds at this stage”, the company said on Facebook.

Scan is not the first outlet to have to temporarily shut its doors because an employee tests positive for Covid-19.  A Lidl supermarket outlet had to close temporarily some days ago, while ValYou supermarket in Naxxar also had to close for a day to fumigate their premises.

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