The Malta Independent 21 April 2024, Sunday
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Nine out of 10 persons aged between 16 and 74 years used the internet in 2023 – NSO

Monday, 4 March 2024, 11:33 Last update: about 3 months ago

The survey on information and communication technology usage, partly financed by the European Commission, revealed that nearly all individuals aged 16 to 34 used the internet in 2023, the NSO said Monday.

In contrast, individuals aged 65 to 74 recorded the lowest internet usage levels, with only 68.7 per cent. Notwithstanding this, internet usage in Malta exceeded the EU-27 average by 0.7 percentage points.

Results indicate that internet usage was primarily for communication purposes, with 98.6 percent of individuals using it for this reason. Additionally, 94.3 percent of individuals reported using the internet for access to information.

e-Government services

Between 2022 and 2023 the number of e-Government users increased by 5.6 per cent.  In absolute terms, the population accessing e-Government services stood at 282,794, which is equivalent to 74.3 per cent of internet users. The uptake of this service was more common among individuals aged between 16 and 44 years. No major difference between males and females was noted in terms of use of e-Government services.


Internet users who engaged in e-commerce activities during the reference period amounted to 246,753 (64.8 per cent). In absolute terms, majority of e-commerce users (56.6 per cent) were within the 25 and 44 age bracket. The most common goods or services acquired online were deliveries from restaurants, fast-food chains or catering services, followed by the purchase of clothes. Differences of e-commerce activities can be noticed by sex, and in this regard males were more likely to opt for deliveries from restaurants, fast-food chains or catering services whereas females were more likely to purchase clothes online.

In terms of subscriptions acquired over the internet, one notes that the most common are subscriptions to films or series as a streaming service or downloads.

Digital skills

Seven out of every 10 internet users possess ‘basic’ or ‘above basic’ overall digital skills with individuals aged between 16 and 24 years being the most likely to have ‘above basic’ digital skills. The areas where a high percentage of individuals demonstrate proficiency are ‘communication and collaboration skills’ and ‘information and data literacy skills’. In both areas, over 87 percent of internet users exhibit ‘above basic’ knowledge.

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