Commencing on Monday, maltanet will once again celebrate Customer Service Week. This is an annual international event is aimed to create awareness towards customer service and the role its professionals play to uphold the company’s reputation. Maltanet has been celebrating this event for a number of years. This year, ‘The Internal Customer’ is the theme chosen for the week, and all the events will revolve around internal groups, and interpersonal communication.

Commenting on the event, maltanet HR Executive, Dorianne Bianco Mallia, said that “through Customer Service Week we are taking the opportunity to render appreciation to our customer service officials. Service is a total commitment not just for the front liners, but for every employee within the company.

Customer service has to be a total company effort”.