Maltacom Group, Malta’s leading telecommunications provider, has been renamed GO. The change to one brand reflects GO’s position as Malta’s sole quadruple-play organisation covering fixed voice, mobile, broadband internet and digital television.
GO came to life to replace the brands and respective logos of Maltacom, Maltanet, Multiplus and go mobile. With GO being the new brand, the company announced three brand descriptors – GO Plus, GO Business and GO Mobile.
GO Plus covers services provided to residential customers in their homes and encompasses the fixed line business (talk), broadband internet (surf) and digital television (watch).
GO Business addresses business customers. In addition to fixed voice, broadband and television, GO Business covers also co-location and hosting services. GO Business provides complete and personalised solutions for the requirements of businesses, both small and medium-sized as well as large enterprises and corporations.
GO Mobile encompasses mobile communications for both residential and business customers.
Based on this brand positioning are the values that the GO brand stands for, namely: simple, creative, brilliant and honest.
Apart from the launch of the new brand, the company has also announced a number of key deliverables related to GO. The first was the opening of the GO flagship store in Psaila Street, Birkirkara on 13 June. This outlet will be selling GO’s quad-play offerings and will be accepting payment of all bills. The Birkirkara outlet will reflect the new look and feel of the brand.
In addition, GO Plus and GO Business customers will have access to a single 24x7 Single Customer Care number: 8007 2121. GO Mobile’s 146 and 7922 2146 will remain operative.
GO has also launched its new portal www.go.com.mt, which brings together all its services into one practical and easy-to-use website. Moreover, in the coming weeks, under the new brand, GO will be announcing new bundled packages and offers.
For the time being, Maltacom plc will remain the registered company name (and the company will continue to be listed in the local and foreign stock exchanges as Maltacom plc) until this is eventually changed at a general meeting of the company’s shareholders.
IMPORTANT INFORMATION:
Corporate Numbers:
Office Telephone number GO – 2121 0210
Office Telephone number GO Plus – 2121 0210
Office Telephone number GO Business – 2121 0210
Office Telephone number GO Mobile – 2124 6200
Customer Care Numbers:
Customer Care number for GO Plus and GO Business – 8007 2121.
For the time being, the other customer contact numbers will remain operational.
Customer Care number for GO Mobile – 146 or 7922 2146
E-mail:
A single email address – [email protected]
With regard to email addresses of GO employees, these will change to [email protected]