From Mr K. Abela
When sending water and electricity bills, could the Water Services Corporation please take into account that their bills need to be clear if payment is due or not.
I know of many elderly persons who have spent time in a queue at the Post Office to pay their bills, only to be told that they are in credit and no payment is due.
A bill just received by a relative shows in bold letters that Lm18.54 is “Total Due”. This is repeated as “invoice amount” at the bottom of the bill, followed again by another “invoice amount” (!!) in fine print with the words ‘1.87 CR.’
A clear red stamp that “no payment is due” would help many people.
Kenneth Abela
NAXXAR