Due to an unexpected hardware fault, GO Mobile customers experienced network problems last Saturday, 11 August.

GO Mobile personnel took immediate action and started working to rectify the problem with the result that within a few hours, service was restored.

The situation was completely normalised during the day on Sunday.

GO Mobile said it regrets any inconvenience caused and would like to offer its apologies for this unexpected incident. The company said it would like to assure all its customers that it remains committed to continue offering the best

possible service.