HP broadened its Total Care portfolio with extensions to the HP Insight Remote Support software family to provide simple, reliable and around-the-clock remote support for small and midsize businesses (SMBs).

HP Insight Remote Support generates service dispatches for hardware issues detected on HP servers and storage, without the active involvement of staff or support phone calls. As a result, customers avert potential disruptions, saving time and money through faster issue resolution and reduced infrastructure downtime.

HP also unveiled Total Care Business Solutions, offerings composed of HP ProLiant and HP BladeSystem servers, HP StorageWorks storage and HP ProCurve networking. These affordably priced technology packages are configured and tested to help SMB customers lower investment costs and simplify deployment.

The new solutions and promotional offers build on HP's Total Care commitment to address critical concerns for SMBs – capturing cost savings and reducing risks of costly business disruptions.

“HP is making it easier for customers to purchase technology to remain competitive and emerge stronger,” said Duncan Campbell, vice president, Adaptive Infrastructure & Small and Midmarket Business, HP. “These new solutions build on HP’s commitment to prioritise the top priorities of cost-conscious SMBs: management, protection and business growth.”