With the summer travel season in full swing, Lufthansa is once again bolstering its services for the entire family with unique “Family Check-in Areas” at Frankfurt and Munich Airports, enhanced onboard children’s meals, snacks and games, as well as mementos that even the youngest travelers will treasure.
“As Europe’s family airline, Lufthansa is making sure traveling with small children is stress free this summer, providing exclusive family-friendly check-in counters in our main hubs, making the check-in process stress free, convenient and above all enjoyable. The real fun begins onboard with new games, meals and activities which will make even the longest journey a memorable experience,” said Carsten Schaeffer, Vice President Sales & Services Southeast Europe, Middle East and Africa.
The new “Family Check-in Areas” are for families traveling with children up to 12 years old and conveniently located at both Frankfurt and Munich Airports. Under the motto “Your youngsters are the greatest“, the special counters, where boarding passes and luggage can be dropped off, are easily found in the terminal by parents and children alike. Designed with a family-friendly atmosphere, the path to the counters looks like a runway, past monitors displaying “Lu” & “Cosmo, known for welcoming the youngest passengers to Lufthansa flights. Lu and his little friend Cosmo are Lufthansa’s two mascots. These two young cranes experience many adventures together, traveling the world and having loads of fun.
Cuddly animals are not left stranded either – they, too, receive a “Teddy boarding pass”, all their own. Lufthansa check-in staff at the dedicated family counters issue boarding passes, note seat reservations and even provide children a boarding pass for their cuddly soft toy or teddy bear. “Family guides” are also readily available, indicating the location of children’s play areas, baby changing facilities, child-friendly restaurants, pharmacies, supermarkets, observation decks, not to mention discount vouchers for airport shopping.