Bank of Valletta has won the MCA eBusiness Award for Best Multi-Channel Strategy during this year’s eBusiness Awards organised by the Malta Communications Authority.

The award was presented by Dr. Edward Woods, Chairman Malta Communications Authority to a team of senior executives from Bank of Valletta, namely, Michael Galea Chief Officer Operations and Ivo Camilleri, Executive Head Electronic Banking.

Bank of Valletta’s multi channel strategy has a strong background which has seen the Bank registering a number of firsts including the first ATMs in 1989 and the first Internet banking in 2002.  In renewing the strategy, BOV has launched Multichannel Banking 2.0 – a strategy centred around providing customers with a uniquely positive experience. The first part of this innovative strategy involved BOV mobile, introducing mobile payments and a whole new take to banking on the go. The next step in this strategy will be the introduction of a new internet banking platform, scheduled in 2014.

Through this strategy, Bank of Valletta is focusing on continuing to make its extensive expertise in financial services translate into innovative and value added services that its customers appreciate.

This year the Malta Communications Authority received 35 submissions for the eBusiness Awards 2013 in various categories.  The adjudication was conducted by an independent committee comprising representatives from industry, Government and academia, which assessed each nominated solution against criteria on which the committee based its final judgement.