As part of its human resources programme, The Convenience Shop has completed a training programme spread over three full days dedicated to staff training and development. The programme involved a series of lectures and exercises aimed to strengthen skills leading to enhanced team work and job satisfaction.
"Our employees are the face of our brand and through this training opportunity we want to provide our staff with a fresh approach to how to deliver a customer-centric service within our outlets whilst encouraging team work and employee engagement," said Andrew Attard, Operations Manager at The Convenience Shops.
The objective of the training programme by The Malta Business School was to improve the efficiency and capabilities of our employees through lectures in business studies and other competencies
The event was held at the Excelsior Hotel, Floriana.