At Melita, we know that treating employees well isn't a 'nice-to-have'; it's essential for our success. When our team members feel safe, supported, and appreciated, they bring their best selves to work every day.
Our commitment to creating a thriving workplace is reflected in the results from our annual employee engagement survey. We ranked Best-in-Class among participating companies of a similar size, achieving a score of 75%. Team Cohesion and Leadership Effectiveness emerged as standout strengths. Additionally, when compared to 33 other participating companies, we outperformed the average score across all categories, including companies of the same industry. In key areas such as Psychological Safety and Performance Orientation, we also performed slightly better or aligned with these benchmarks-highlighting our dedication to fostering an environment where every team member can thrive.
Our wellbeing strategy takes a comprehensive approach that spans seven key areas: safety, care, prevention, support for parenthood, skills development, inclusivity, and open communication. Each area plays a vital role in ensuring Melita remains a best-in-class employer.
Anatole Debono, left, and Fyodor Zammit
1. Safety: The Foundation of Wellbeing
Workplace safety is our starting point. In 2021, we achieved ISO 45001 certification for Occupational Health and Safety, a testament to our health and safety management system. We continually monitor and address incidents and near misses to ensure a safe environment. Our premises are designed with employee comfort in mind, featuring ergonomic furniture, calming colours and uncluttered spaces that support physical and mental wellbeing.
2. Caring & Wellbeing: Supporting Through Life's Ups and Downs
Our employees are our biggest strength and we're here for them. With 20% of our team trained as certified Mental Health First Aiders, we offer support whenever it's needed. Our collaboration with the Richmond Foundation allows us to provide free, anonymous mental health support, ensuring employees have resources for resilience and wellbeing.
3. Preventive Health Measures: Promoting Long-Term Health
From free eye tests and health screenings to offering healthy meals, we prioritise preventive care. Our annual Health Week provides colleagues with access to medical checks, while our health insurance programme supports comprehensive care, including screenings and consultations.
4. Parenthood Support: Helping Our Parents Balance Work and Family
We know the challenges working parents face and we're committed to making things easier. From flexible work arrangements to subsidised holiday camps for kids, we help our parents find the right balance for them. Our head office has a dedicated nursing room, and over the road there's a childcare centre, where we cover the cost of the application fee.
5. Skills Development: Fostering Growth and Fulfilment
We believe development drives engagement. We've supported over 40 team members with scholarships and extra leave days for studying. We encourage our people to shape their careers with the support of experienced team members, fostering self-driven growth within clear career paths. By embracing diverse forms of learning and investing in growth, we help our people feel valued and fulfilled.
6. Inclusion and Diversity: Strengthening Our Team
Diversity and inclusion are at the heart of our culture. We have around 25 nationalities, 35% of our workforce are women. We have signed the Malta Diversity & Inclusion Charter and are committed to maintaining a workplace where everyone feels valued. Through our Women in Leadership programme and annual sports and social activities, we build a community that embraces and celebrates difference.
7. Open Communication: Ensuring Clarity and Transparency
Clear communication reduces stress and fosters trust. Through weekly CEO updates, monthly bulletins and collaborative work platforms, our team members feel informed and engaged. This transparency builds a sense of belonging, helping create a truly unified workforce.
At Melita, we believe that a thriving team creates a thriving business. By continuously investing in our people, fostering a culture of trust, and prioritising wellbeing, we're not just meeting best-in-class standards, we're setting them.
Check our current career openings here melita.com/careers
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