Prime Minister Robert Abela on Wednesday announced a "ground-breaking" €4 million investment in artificial intelligence through the introduction of Microsoft Copilot, a cutting-edge AI productivity tool.
This initiative will see Microsoft Copilot made available directly on the laptops of public officials, marking a major step forward in the Government's digital transformation strategy, he said.
Speaking at the official opening of the Public Service Expo at the MFCC in Ta' Qali, Abela said over the next two years, 8,000 public service employees will benefit from full access to the tool, along with comprehensive training to ensure its effective use in day-to-day operations.
As part of this strategic investment, public officials will also gain access to a Microsoft-operated Centre of Excellence. This hub will serve as a knowledge and innovation platform to further support the integration of AI technologies across the Public Service.
Abela highlighted a landmark investment in Malta's digital infrastructure, aimed at driving the continued transformation and modernization of public services. "We must ensure that our Public Service evolves in step with the changing realities of today and those of tomorrow", Dr Abela said.
He said that this strategic investment places Malta at the forefront of digital innovation, positioning it to become the first administration in Europe to implement artificial intelligence at such an advanced level and scale. This initiative forms a cornerstone of the Vision Malta 2050, a bold, future-focused strategy that embraces technological progress. The Prime Minister underscored that AI is being introduced not to replace human workers, but to empower and complement them, enhancing their roles and increasing efficiency across the board.
The third edition of the Public Service Expo Village was officially launched this morning under the inspiring theme 'Youth, their Future in the Public Service'. With participation from all Ministries and public sector entities, the Expo will run until Sunday, 25 May at MFCC in Ta' Qali, offering a vibrant programme of activities designed for all ages.
In his address, Abela described the Public Service as a key driver in implementing the Government's reform agenda; both those already accomplished and those on the horizon.
Dr Abela also mentioned last year's landmark collective agreement, which provided improved conditions and salary increases for 33,000 civil servants. He praised this as a tangible reflection of Government's commitment to fostering a high performing, respected Public Service that continues to deliver excellence for the people.
Tony Sultana, Head of the Public Service, noted that Malta's public administration has consistently ranked among the top in Europe's digital transformation journey. "Malta is leading with some of the best online services and eGovernment platforms in the EU, thanks to strategic and sustained investment in technology now surpassing €1 billion", he said.
Sultana also underscored the transformative role of artificial intelligence in today's workplace. "We've entered a new era where AI is redefining how we work. Tasks that used to take days now take minutes, and even non-technical staff can perform complex, high-value work if they are ready to embrace innovation." He called on young public employees to step forward with bold, fresh ideas to help shape the future of public service.
The Public Service Expo Village offers a dynamic platform to explore and experience the wide range of services offered by the Government. These include on-site ID card renewals, medical screenings, information on national schemes and benefits, interactive discussions, sports simulations, live demonstrations, podcasts, and exhibitions. Above all, the Expo aims to serve as a living showcase of how Malta's Public Service is modernising, evolving, and engaging directly with the citizens it serves offering not just services, but a vision of the future.