The Malta Independent 2 May 2024, Thursday
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HP Helps record number of customers reduce risk

Malta Independent Saturday, 24 February 2007, 00:00 Last update: about 12 years ago

HP has announced new customer wins and fourfold year-over-year growth for its Mission Critical Partnership service in fiscal year 2006, reaching a milestone of more than 150 customers using this flagship service.

An IT service management (ITSM) service first launched in 2004, the HP Mission Critical Partnership service helps IT organisations deliver on their most important service-level and performance commitments and is a key element of the HP Business Continuity and Availability solutions portfolio.

“We’ve seen a sharp rise in demand for our Mission Critical Partnership service coinciding with market momentum for better IT service management,” said John Bennett, worldwide director, Business Continuity and Availability Solutions, HP. “Customers are increasingly realizing the value of investing in a lifecycle approach, including formal programs for continual service improvement.”

In 2006, new HP Mission Critical Partnership customer wins included Acxiom, Ceska Sporitelna, COSCO Container Lines Co., Ltd. (COSCON), GloBul (Cosmo Bulgaria Mobile), Hungarian Agriculture Office (Agricultural and Rural Development Agency, Hungary), Shanghai Stock Exchange, Vodacom and Yantian International Cargo Terminal (YICT).

More information about HP Mission Critical Services is available at www.hp.com/services/missioncritical.

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