Parliamentary Secretary Edward Zammit Lewis visited MaltaPost plc in Qormi where he met with its management and workers who explained the various business processes and operations of the company, which is regulated by the Malta Communications Authority.

Dr Zammit Lewis praised the significant and continued investment by MaltaPost in ICT systems which are aimed at increasing, diversifying and upgrading its varied product and service portfolio to address current and future customer demands and ever-increasing expectations. 

MaltaPost is Malta's leading postal services company and is also the designated provider of the Universal Postal Service. 

Dr Zammit Lewis commended MaltaPost for its commitment throughout the years in delivering quality services to its varied consumer base, as well as its ability to diversify its services to enable it adapt to changing market realities, one of which is the growing emergence of eCommerce.

He explained that MaltaPost has an important role in strengthening Malta’s eCommerce services, especially to provide packet import and export services at internationally competitive prices. “While ordinary local mail has not registered significant increases in recent years, the same cannot be said for the demand for parcel mail, which has continued on an upward trend year on year,” he said.

From general postal and ancillary services, to the support of other industries such as that of eCommerce, the Parliamentary Secretary congratulated MaltaPost for its next step forward - its entry into the financial services industry via the insurance sector and the investment made to expand its document management and hybrid mail services.

He noted with satisfaction the work on the Tanseana project, where MaltaPost is currently developing a state-of-the-art document management centre in Xewkija Gozo.

This centre will offer physical and electronic archiving, printing and scanning facilities thus allowing business to make better use of their sometimes limited resources.  This initiative is one step forward in facilitating economic growth and quality jobs in Gozo.