The Malta Independent 14 October 2026, Wednesday
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Blogs & Opinions

Customer care is not a department – it is a promise

Sunday, 27 September 2026, 07:38 Last update: about 16 days ago Katya De Giovanni

Organisations spend enormous sums building brands. They invest in advertising, attractive premises, sophisticated websites and carefully designed customer experiences. Yet sometimes all that...

Gozo can wait

Sunday, 27 September 2026, 07:37 Last update: about 16 days ago Emmanuel J. Galea

Two of Gozo's private sector lobbies published their Budget 2027 proposals last week, within a day of each other. The Gozo Tourism Association (GTA) focuses on quality rather than quantity, and the...

Business as usual – yes but not quite

Sunday, 27 September 2026, 07:36 Last update: about 16 days ago Frans Camilleri

In this new world of alternative facts and scant regard for the meaning of words, I find that I often have to refer to the William-Webster dictionary to find out whether my understanding of...

Before choosing the site, understand the impact

Sunday, 27 September 2026, 07:29 Last update: about 16 days ago Ivan Castillo

The people of Mellieħa have been asking for an alternative access road for years. I have pressed for one since my first day in politics, because I have seen what happens when one of our limited...

Malta’s voice in a changing Europe

Sunday, 27 September 2026, 07:28 Last update: about 16 days ago Anglu Farrugia

A country must know where it wants to go. For Malta, size has never prevented us from contributing beyond what geography might suggest. Our strength has often been found in dialogue, in bringing...

Which is it, Prime Minister?

Sunday, 27 September 2026, 07:27 Last update: about 16 days ago Darren Carabott

It takes a great deal for the President of the Malta Chamber of Commerce, Enterprise and Industry to sit across the table from the Prime Minister and tell him, courteously but unmistakably, that his...

The ‘yes and unitary cultures’ in employment

Sunday, 27 September 2026, 07:07 Last update: about 16 days ago Marco Bonnici

The working environment is not different from the wider social environment where we interact with each other and with situations involving power. There are many instances where we may say that people...

Loneliness in a society that never stops communicating

Sunday, 27 September 2026, 07:06 Last update: about 16 days ago Ivan Bartolo

There has never been a time when we have had so many ways to communicate with one another. We have smartphones, social media, video calls, instant messaging and now even artificial intelligence, which...

Social media and free speech

Sunday, 27 September 2026, 07:06 Last update: about 16 days ago Gejtu Vella

With widespread access to social media, almost anyone can instantly share their thoughts, opinions, and reactions with a potentially large audience. The purpose of social media, in a nutshell, is to...

Climate, conflict, migration

Sunday, 27 September 2026, 06:45 Last update: about 16 days ago Michael Briguglio

Very often, human migration is interpreted by conflicting ideological narratives that give little space to context. Yet, there are researchers and policymakers who try to understand this complex issue...

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