The Family and Social Solidarity Ministry yesterday launched a code of conduct and practice for social service workers and their employers in an attempt to improve the service provided to clients.

Director of Social Welfare Standards Kenneth Grech explained, during a press conference, that the code of conduct clearly establishes the responsibilities of employers towards social service workers and also describes the standards of professional conduct and practice required from them.

The code provides a framework of standards of conduct and practice for all social service workers – including those working in the private sector and those who already have codes already established by their profession.

Dr Grech explained that this code complements and reflects the same principles of social care.

The code requires that employers adhere to the standards it sets out, supporting social service workers in abiding with their own code and also to take appropriate action when the workers do not meet the standards set by the code.

Dr Grech said that these codes are a first step towards the eventual registration of all social service employees so that the ministry will know who is working in the field.

He emphasised that the code of conduct is not a disciplinary measure but can be eventually used as a tool to take correctional measures.

Family and Social Solidarity Minister Dolores Cristina said the code is an important tool for a sensitive sector that deals with vulnerable people.

“Services have become personalised – while it is very important to set up a service, it is just as crucial to continually improve it and see what needs to be done,” she said.