The Malta Independent 22 August 2026, Saturday
View E-Paper

Emirates And Aeromobile set the tone after ringing the changes for passengers : - First birthday landmark for industry leaders

Malta Independent Saturday, 11 April 2009, 00:00 Last update: about 18 years ago

Cutting-edge communications for Emirates passengers have reached a new milestone with the first birthday of its world-beating in-flight mobile service with AeroMobile.

History was made when the first authorised call on a commercial flight took place on flight EK751, flying from Dubai to Casablanca on March 20th, 2008.

Since then, more than 160,000 passengers from over 130 countries have switched on their mobile phones on an Emirates flight to take advantage of the ability to make and receive calls and text messages - more than 50,000 in the last three months alone as the service becomes more widely available and increasingly popular.

The AeroMobile system, which allows passengers to safely make and receive calls during flights, has now been fitted on a total of 32 Emirates aircraft, making it available on one-in-four of Emirates' services. Emirates Engineering are installing the AeroMobile system on the rest of the fleet, with one aircraft being equipped every ten days or so.

Patrick Brannelly, Emirates' Vice President, Passenger Communications and Visual Services, said: “Using this innovative service has now become second nature to our passengers who love the convenience of being able to stay in touch when they choose to. Typically about a third of our passengers are switching on their phones onboard AeroMobile-equipped aircraft, so it's clearly a popular service.”

AeroMobile CEO Bjorn-Taale Sandberg said: “With our service firmly established on an increasing number of Emirates' aircraft, the usage level amongst passengers has increased at a faster pace.

“We're particularly proud of the quality of the voice service and overall reliability. The comment we most often hear is that people receiving calls from our customers in-flight can't believe they are calling from 35,000 feet.

  • don't miss