Centrecom Ltd, one of Malta’s leading contact centres recently showcased its range of services at the 2010 Call Centre and Customer Management Expo held at the NEC in Birmingham. The annual event is one of Europe’s top exhibitions for customer contact and management solutions.

This year the Expo brought together over 200 leading suppliers who showcased their latest customer solutions to the thousands of visitors who attended the event.

Centrecom which is located in Luqa and forms part of World Aviation Group has today established itself as a leading multilingual contact centre with an impressive global client list. Centrecom boasts a vast and specialised service package that includes both inbound and outbound call handling services for both local and foreign clients.

Centrecom also works in tandem with its partner company BPO Services Ltd, which offers a complete range of back-office accounting and administrative functions. Together, Centrecom and BPO Services offer a compelling reason to relocate both front and back-office support services to Malta.

The Birmingham Call Centre Expo provided Centrecom with an ideal platform from where to showcase its call centre and back office services to a wide-ranging international audience resulting in a strong interest from both foreign companies looking to outsource their operations as well as from potential partners.

Centrecom Ltd is constantly working to expand its portfolio of local and foreign clients with an added emphasis on the European market as well as the development of new partnerships with international suppliers.