HSBC UK Contact Centre Malta (HBEU), the largest contact centre on the island, will be holding an ETC Open Day on 4 May (Monday) and 11 May (Monday). This is being held following the success of previous sessions.

The most recent HBEU-ETC Open Day saw remarkable interest in the Contact Centre as potential candidates jostled to get selected for a top-notch start in the customer services industry and banking. Held in January 2015 over two days, one in five candidates attending the Open Day were made an offer of employment.

Established in 2006 with a target of 250 employees, the superior customer services delivered by HBEU have over the last nine years resulted in more than 430 employees assisting UK account holding customers. Most recently, the Contact Centre added another department, Unsecured Lending Team, to its portfolio. This will be creating more career opportunities in Malta.

HBEU's HR and Recruitment Manager Fabianne Galea said:  "Apart from having a good command of English and IT skills, there are no other specific qualifications for the role, as we provide a full induction training programme in handling telephone banking over a three-month period for all successful candidates, during which time all participants receive full pay."

 

More information about opportunities at HSBC UK Contact Centre can be had at www.hsbc.com.mt/careers. An age neutral CV can be forwarded to [email protected].