The police emergency room gets an average of 112 calls every day but only around 45% are real emergencies.

On 112 Emergency Day the police are appealing to people to only make use of the telephone number in real cases of emergency. The misuse of the number may prevent someone with a real emergency from getting through.

A real emergency is one that poses an immediate threat to your life and property, such as, personal physical attacks and break-ins. Other situations that we consider emergencies include traffic accidents with fatalities and/or injuries and bomb threats.

If your emergency or the one that you are witness to requires police assistance, dial 112 immediately.

The police strive to answer all emergency calls within 15 seconds and to send a police unit to your location within 15 minutes when your call has been assessed as a genuine emergency.

Calls are kept confidential.

If you need to call the police and it is not a real emergency, please call the Police General Headquarters on 21224001-7 or your local Police Station. Still, do not hesitate to call 112 when you think it is a real emergency. It is better to be safe than sorry.