The Phoenicia hotel has once again been awarded TripAdvisor's Travellers' Choice Awards 2019 as one of Malta's 10 best hotels.
Classified with the world's most outstanding properties, The Phoenicia is categorised by Travellers' Choice Awards within the top one per cent of hotels worldwide. TripAdvisor is the world's largest travel site, while Travellers' Choice award winners were determined based on millions of reviews and opinions collected in a single year from TripAdvisor travellers worldwide. The hallmarks of Travellers' Choice winners are remarkable service, quality and value.
"This year's Travellers' Choice awards for Hotels recognise thousands of exceptional accommodations that received the highest marks for value, service, amenities and overall experience from travellers worldwide," said Brooke Ferencsik, senior director of communications.
"Whether you're looking for a great value hotel in a popular city, a luxurious beachfront splurge, or a romantic honeymoon getaway, millions of reviews and opinions from the TripAdvisor community informed this list of winners that will inspire and help travellers plan and book their next amazing trip."
Guests who have stayed at The Phoenicia have noted the exceptional service, stunning views and quality of food as factors which made their stay magical. The Phoenicia ranked in the top two for luxury, top three for overall hotel and top five for romance, making it Malta's most consistent performer in the key luxury categories.
Reviewers heaped praise onto The Phoenicia, with guests hailing virtually every aspect of their stay there, from the management and staff to the quality of food and impressive views. Jacqueline K from Frankfurt, Germany, was typical of the kind of review attracted by Malta's first five-star hotel, she said, "I stayed here for three nights and it was a wonderful stay. A great hotel with excellent staff. The rooms are nice - I would recommend to choose a room that is overlooking the harbour. The breakfast has many choices and is delicious. For dinner my favourite place was the Café Phoenicia - which offers great food. And I have to mention the wonderful staff that is working there! The location of the hotel is perfect - right in the city of Valletta."
The Phoenicia's General Manager Charles Azzopardi commented, "What a great start to the year, achieving such a result during the first full year of operation following the refurbishment of the hotel is very satisfying. The improved product and the dedication and hard work of the team has made this possible. We'd like to take this opportunity to thank all of our guests. It's the glowing reviews from them that help us to keep focused."