A decision on a home loan application within 48 hours or one working day of customer submitting all the required documentation is HSBC’s bold promise, according to the bank’s latest Home Loans advertisements.

This promise covers other key aspects of taking a home loan including the issue of the loan approval letter within one working day of the loan decision and the appointment for the deed of loans and payments to suppliers or contractors.

“We all know that buying a new home can be an emotional roller coaster. At HSBC, we aim to provide our customers with peace of mind, assuring them a fast and efficient service in order to remove at least one anxiety related to homebuying. We’re also backing our words with a guarantee that if we fail to meet any of the commitments given through the Home Loans Promise, then we’ll pay our customer Lm10,”said HSBC’s Head of Personal Financial Services, Mr John B Hackett.

Further details on HSBC’s Home Loans Promise can be obtained from any HSBC branch in Malta and Gozo, from the website www.hsbc.com.mt or by calling 2380-2380.