Bank of Valletta training and consultancy department head Paul Gauci was recently in Kampala, Uganda, to deliver a number of training sessions as part of a three-day training programme with the theme Entrepreneurial Branch Management.

Mr Gauci was invited to Kampala along with other trainers from the Federation of French Savings Banks (FFSB) and the European Savings Banks Group (ESBG).

The programme was organised by the World Savings Banks Institute (WSBI) for bank managers from Commonwealth countries.

The training course covered a variety of challenging topics ranging from “creating a service-oriented culture” and “management of the sales force” to “branding and communications”.

Mr Gauci said: “Bank of Valletta, through its training and consultancy unit, actively seeks to share its expertise and experience in banking and financial services management through customised training projects. We adopt a focused and flexible training approach in order to achieve a more effective delivery of the various sessions as well as increased audience participation.”