Bethan Jenkins, a Plaid Cymru Assembly Member for South Wales West, wrote in her blog about a recent holiday in Malta which turned sour:
“I am back from my holiday in Malta. The island is lovely, and the weather was just right for the time I was there (it wasn’t so hot that I couldn’t walk around without feeling faint due to the heat, anyway) But I must say that I wasn’t pleased with the hotel or the delayed flights.
“I spent a few hours at the beginning of the holiday negotiating, and finally got a room that didn’t look like it was trashed by a failing rock band.
“However, doom set in when we realised that there is a general water shortage in Malta so we couldn’t access water in our room most of the time, and we were not informed of an excruciatingly out of tune cabaret couple who ruined some of my favourite 60s tunes outside the hotel EVERY night.
“I was greeted by a flat rendition of The Green Green Grass of Home EVERY night by a man resembling Pavarotti, but who should have been told years ago that he, unfortunately, cannot sing. The food at the hotel was a disaster also! I hope you get the picture...
“As you may have guessed I will be writing a letter of complaint to the company. I am bemused that hotels can get away with advertising themselves as being of a certain standard in the starring system when the quality of services and the general standard does not reflect this one bit. I will be booking with caution next year, that’s for sure.”