After hitting the market a year ago as Malta’s first and only quadruple play operator with the launch of Malta’s first retail outlet offering all four telecoms services, GO is now embarking on a programme whereby more of its outlets are providing a wider range of services to its customers.
GO set the ball rolling in the early days of rebranding in June 2007 and launched Malta’s first retail outlet, in Psaila Street, Birkirkara selling all four services offered by GO – fixed-line telephony, mobile telephony, broadband internet and digital television. Apart from selling GO’s quad-play offerings, the outlet also accepted payment of all bills.
Driven by the success of its Birkirkara experience, GO is now offering a wider range of services from another two of its retail outlets strategically situated at City Gate, Valletta and PAVI Supermarket Complex in Qormi. The Valletta outlet, which is a temporary one in view of the refurbishment of the South Street retail outlet, is now offering GO’s fixed-line, broadband and digital TV services – while the GO retail outlet at the PAVI supermarket will be offering all four services – fixed-line, broadband mobile and digital TV – as from 16 June. In the coming weeks, the retail programme will be extended to other outlets.
“Our new retail outlets are projected to reflect GO’s new eclectic identity – contemporary, dynamic, friendly and fresh. We are Malta’s only quad-play provider, and our outlets are planned to offer our customers the ultimate experience with services and products best suited to their requirements. Our new identity truly reflects our objective of converging our businesses from an operational as well as a customer point-of-view,” said Sandro Gauci, GO’s Senior Executive, Retail Sales and Channel Management.
“Everything we do is Made for You – from the hottest mobile services through to high-speed broadband internet, the most resilient voice service and high-quality digital TV service offered through GO’s DTTV platform both in terms of content as well as service provision. We are committed to match the expectations of our customers at every touch point predominantly through the introduction of upmarket retail outlets with customer care representatives who are highly trained, friendly and dynamic.”
For further information on GO’s retail outlets in Malta and Gozo, customers are welcome to visit the website: www.go.com.mt or to phone on Freephone 8007-2121.