Citadel Insurance has recently launched its online travel insurance facility with enhanced features, which enables customers to purchase last minute travel insurance, instantly

and directly online, via its website www.citadeldirect.com.

For added client convenience, clients are automatically informed via SMS, confirming the transacted purchase. Upon payment, travel certificates and policy documents can also be received instantly, via e-mail. If preferred, the client can also collect or receive the relevant documentation by post.

This new launch furthers Citadel’s efforts to extend its web service to the client. With straightforward, easy to follow steps and help features, the Citadel site is geared to provide direct accessibility, via a secure, convenient and user-friendly medium, enabling the Internet user to handle directly travel insurance requirements and to close the purchase instantly online.

As a customer-oriented site, www.citadeldirect.com also provides the Internet user with the facility to obtain instant quotations. Whether motor, home, boat, or travel, the Citadel website gives access to obtain direct quotes, which are calculated online.

In addition, the website also provides clients with the facility to download forms. The site also provides easy access to relevant information on the company’s range of insurance, investment products and services; applicable discounts, its branches, tied insurance intermediaries and what it has to offer.

For more information on Citadel’s online travel insurance, visit: www.citadeldirect.com, or contact freephone: 8007 2322.