Le Meridien St Julian’s Hotel & Spa celebrated its sixth annual Customer Service Week with some visible high points and unforgettable moments for its associates.
The week was designed to recognise frontline representatives of the hotel for the important work they do all year, and to drive customer service awareness and improved service levels throughout the entire organisation.
This focus gave the hotel team the opportunity to emphasise the great value they assign to service culture in general, thank all the hotel departments for their commitment to excellence and to recognise and celebrate dynamic examples of customer service in their featured colleagues.
The celebration of the hotel’s united efforts to deliver to their guests a product worthy of its stated aims for creating an atmosphere of “chic, culture and discovery” continued all week. All associates were treated to special breakfasts in the canteen, the buzzing hub for the Starwood Family hotel team.