Dhalia Real Estate Services recently hosted a two-day intensive management workshop for all its managers and senior executives, the aim of which was to review perform-ances and establish new budgets, as well as consolidate the organisation’s strategic direction for 2009.

The workshop was designed for the specific needs of

people working in this demanding and highly competitive industry. Given the continuous developments in the

property market, as well as the current financial scenario, it covered a number of topics aimed at retaining a focused strategy, enhancing the brand promise and identifying innovative strategies in keeping with today’s volatile market conditions. Another important topic was the provision of superior service standards and professionalism, which remain at the forefront of the company’s endeavours.

Speaking about the organisation of this workshop, Dhalia’s chairman and CEO Alan Camilleri said: “The current

scenario is creating a number of challenges but, given the right strategies, these can be turned into opportunities.”

Mr Camilleri said that, today, Dhalia’s brand is synonymous with trust and integrity and he stressed that these values will continue to lie at the heart of Dhalia’s customer-centric strategy.

Indeed, the strategy will be consolidated over 2009 with the introduction of horizontal services to enhance the holistic customer experience. “In these challenging times, we need to be innovative and create win-win situations for developers, customers selling their properties and buyers seeking to invest in real estate” Mr Camilleri concluded.