HP expanded its Mission Critical Services with flexibly priced and packaged offerings that enable customers to reduce the risk and cost of infrastructure downtime.
To help organisations keep their infrastructures up and running, HP Proactive Select offers customers an innovative way to access a variety of assessment, availability, performance, planning and training services. HP Proactive Select lets customers quickly engage HP experts as needed for technology projects, reducing the risk of critical application downtime.
HP also expanded its HP Critical Services and HP Proactive 24 Services with new response time options, proactive service choices and pricing for low-end servers.
“Flexible prices and packages enable more customers to take advantage of HP proactive services for keeping technology infrastructure ‘always on,’” said Michelle Weiss, vice president, Worldwide Marketing, Technology Services, HP. “We have extended HP’s Mission Critical Services leadership with offerings across the spectrum of people, processes and technology.”
HP Proactive Select provides increased service selection flexibility to help businesses reduce cost while delivering better, faster services.
The service includes an HP account support manager to assist with selecting services, overseeing projects and advising on next steps.
Customers select from a broad spectrum of technology services, such as thermal assessments, VMware capacity planning, storage array availability assessments, critical network monitoring and software support.
HP Mission Critical Services, including HP Proactive Select, HP Critical Services and HP Proactive 24 Services, deliver expertise gained from more than 30 years of ensuring customers’ infrastructures are “always on” – avoiding downtime while improving service processes.
HP Proactive Select and enhancements to HP Critical Services and HP Proactive 24 Services are available now worldwide through HP and its channel partners. Information on new HP Mission Critical Services is available at www.hp.com/services/missioncriticalsupport.