Ryanair, Europe’s largest low fares airline, yesterday welcomed the publication of punctuality, flight cancellation and baggage performance statistics by the Association of European Airlines (AEA), for November ’08 – March ’09,confirming that Ryanair is Europe’s number one airline for customer service with the best on time performance, the fewest cancelations and the least lost bags.
Ryanair confirmed that over 90 per cent of its flights were on-time, 99.6 per cent were completed and less than one bag (0.67) per 1,000 passengers was misplaced by Ryanair between November and March.
Ryanair celebrated the official confirmation of its better customer service, and its guaranteed lowest fares, by releasing one million e5 seats for travel across its European network in late August, September and October which are available for booking until midnight of Thursday, 2 July on www.ryanair.com.