The future holds no certainties. For no one. But with Hyundai, one certainty is there and it’s clear. It is known as the Five Year Triple Care, a program initiated by Hyundai in October 2010 that allows European motorists who acquire a Hyundai model to benefit from a five-year unlimited-mileage warranty, five years’ roadside assistance cover, and five years of vehicle health checks.

Many are still unaware of this package. Probably because people nowadays tend to overlook the terms and conditions which sometimes feature conveniently in small print and do not actually take notice of the benefits and after sales services that a company is willing to offer. Indeed, when compared to other packages, Hyundai’s Five Year Triple Care remains unparalleled.

“Hyundai has achieved ample success especially throughout the past few years and one of the main factors that led to this was the fact that Hyundai has had to face its customers and centre their needs and expectations within its core strategies,” explains Francesca Mamo, Managing Director of Meridian Enterprises Ltd, importers and distributors of Hyundai in Malta.

“One of the main efforts was to initiate different strategies and launch programs which face the goal to get access to potential customers and also initaitives that strengthen our relationship to current customers, by changing our image up to what we call “new premium” and “care & relation. Hyundai wants to target European leadership in the field of customer satisfaction, and offering service excellence across its dealer network is crucial to achieving this. Hyundai also acknowledges the fact that supporting its dealer network is crucial to achieving its goals and this is why as dealers, we are provided with exciting initiatives, such as Five Year Triple Care and Before Service,” added Ms Mamo.

Hyundai’s Before Service program encourages owners to visit the brand’s European dealer network by offering the opportunity to test drive any model in the range while technicians give the driver’s current Hyundai a free inspection.

Referring to the Hyundai Five Year Triple Care, Francesca Mamo explained how the 5 Year unlimited mileage warranty is a clear demonstration of Hyundai’s commitment to quality and customer care. The 5 Year Roadside Assistance offers comprehensive roadside, at home and onward travel cover for a full 5 years, whereas the 5 years of annual vehicle health checks comprises a complimentary annual check which helps the Hyundai owner keep on top of the basics of his car's maintenance.

“This complete package, to date remains unparalleled and besides offering so much value to our Hyundai customers, it also demonstrates the confidence that Hyundai has in its products,” concluded Ms Mamo.