Citadel Insurance plc has just launched its redesigned website www.citadelplc.com. The new site has restructured the company’s online service centre and embodies Citadel’s forward-thinking vision and commitment to the growing and changing needs of its customers.
Customers are invited to browse through the simple-to-navigate full range of products, including life insurance for bank loan facilities featured in the re-designed colourful web pages. For health insurance enquires, customers can familiarise themselves with the recently launched health plans offered through their subsidiary company Citadel Health Insurance Agency Ltd, agents for SwissLife Prévoyance et Santé.
As with its previous site, Citadel has projected the new site with the client in mind, offering an enhanced client area, improved usability and functionality, including optimisation for mobile devices and tablets, as well as integration of social media channels such as Facebook, thus allowing current and u-to-date information to be accessed from one place.
“With today’s hectic lifestyle, it was time to restructure our service channels to make it simpler for our clients to manage their insurance requirements online, at any time of day, wherever they may be”, said managing director Angela Tabone. “Our new website is a further demonstration of our company’s mission and commitment to provide clients with not only excellent customer care but also an extensive range of innovative and high quality products at extremely competitive rates. Simultaneously we will also be launching a series of initiatives through the use of our newly designed online services.”
Clients purchasing an insurance product online will have the opportunity to win one of a number of iPads each month, while those requesting quotations through the site www.citadelplc.com will be entered in a monthly competition with the opportunity to win a 16MP digital camera or one of the latest mobile phones.
Citadel Insurance offers a wide range of insurance products for both general business and life, including retirement and savings plans, being one of the only local insurers to provide such a complete and extensive portfolio of products. Further information about the company is available from www.citadelplc.com. Citadel Insurance is authorised to carry on general and long term business of insurance and is regulated by the Malta Financial Services Authority.