Middlesea Launches Motor Roadside Assistance App for Smartphone users

Malta Independent Monday, 24 September 2012, 00:00 Last update: about 13 years ago

Middlesea Insurance has launched the Middlesea Motor App that allows motor insurance customers easy access to 24/7 roadside assistance and breakdown anywhere in Malta, Gozo and the rest of Europe at the tap of a finger. Motor policyholders can download the iAssist App for free and put their minds at rest as the Motor App makes life easier when one has a car breakdown. The new App is in line with Middlesea’s philosophy to provide added-value services to its clients.

The iASSIST APP can be downloaded for free on any smartphone from Google Play and the App Store for iPhone. At the press of a button the Middlesea Motor APP will automatically reach the 24/7 Call Centre and a tow-truck will be dispatched to the client’s exact location via GPS technology. Clients will also be provided with the estimated time of arrival of the assistance service.

Middlesea FREE Roadside Assistance and Breakdown Service provides customers with the following:

• Repair on the spot following mechanical or electrical breakdown

• Battery boost and flat tyre assistance

• Towing of motor vehicle following a breakdown or accident

• Second delivery service if the vehicle breaks down during the night, on a weekend or public holiday

• Transportation of vehicle occupants

• Fuel delivery

• Locksmith service.

”The new Middlesea Motor App is making this valuable service more accessible, efficient, fast and easy to use. This App helps us to put into practice our brand promise: If it matters to you, it matters to us,” said Mr Keith Mallia Milanes, Chief Officer of Underwriting at Middlesea Insurance.

The Middlesea Motor App is the latest innovation by Middlesea Insurance, which recently also extended its 24/7 roadside assistance services to be available all over Europe and not just Malta and Gozo, for all Comprehensive policyholders and those with a Third Party Fire & Theft and Third Party Only policy who have upgraded their roadside assistance cover from Limited to Full.

This assistance cover is available either through calling the Maltese Middlesea Assist call-centre number or by using the Middlesea Motor App via smart phone. More details are available on the company’s website, www.middlesea.com. Customers may call Middlesea Insurance, its authorised agents and tied insurance intermediaries or their insurance brokers for enquiries or assistance.