A man who suffered a heart attack while on holiday in the United States and who underwent a life-saving operation in an American hospital is demanding that the insurance company that he was insured with honours its commitments and pays his hospital bills.

The insurance agency in question is All Care Insurance Limited.

Neville Azzopardi from St Paul’s Bay today filed an official letter in court against the insurance firm giving a run-down of what he went through last December while on holiday. He explained that at the time his partner contacted the insurance agency they had purchased their travel insurance cover from which in turn asked his partner to contact All Care’s global response office based in the UK to discuss the medical bill payments. He said that his partner had made contact with All Care after the American hospital was asking for his insurance details before they could proceed with treatment.

But no information was forthcoming with the UK agency saying that All Care in Malta failed to cooperate on the issue.

Mr Azzopardi was released from the American hospital after he was operated upon and the global response office informed him that All Care Insurance Limited was not accepting responsibility for the medical fees that ran into tens of thousands of dollars. 

A meeting with the insurance firm after their arrival in Malta revealed that it had received information from Mr Azzopardi's family doctor that effectively nullified the travel insurance policy.

Mr Azzopardi said his family doctor had had a meeting with the insurance company in which he assured them that the information they had was incorrect and even issued a medical report that Mr Azzopardi led a healthy lifestyle, had no medical conditions and was in good health. 

Despite this, Mr Azzopardi said the firm was still refusing to honour its contractual obligations and warned of further legal action in the event it continued to refuse to pay up.

Lawyer Stefano Filletti signed the official letter.