The Malta Independent 22 July 2024, Monday
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MeDirect launches Swift Home Loans Guarantee

Monday, 29 May 2023, 16:05 Last update: about 2 years ago

Customers who apply for a home loan from MeDirect before 30 September 2023 will be given a €1,000 reward if they do not get a decision on their application within 15 days.

This guarantee of a swift home loan response applies on all MeDirect’s retail mortgage products including Home Loans, Green Home Loans, Property Investment Loans and Home Equity Loans. At the same time, MeDirect will be rewarding customers who are able to sign the deed of a property purchase in less than 100 calendar days from the date of issuance of the facility letter with a €1,000 monetary benefit.

Larissa Ciantar, Senior Manager – Mortgage Lending at MeDirect Malta, said, “In recent years MeDirect has established a reputation for its fast and efficient market leading service when it comes to issuing home loans quotes and sanction letters. We’re now backing this up with the Swift Home Loans Guarantee.  As Malta’s first digital bank, we’ve combined technology with the expertise of our team to be able to give customers a better experience and a decision faster than any other bank in Malta. We’re prepared to pay €1,000 to customers if we don’t deliver on our promise.”

In addition to providing this guarantee of a quick decision on home loan applications, MeDirect’s is also giving a €1,000 reward to customers who sign the property purchase deed in less than 100 days from the date when the facility letter is issued. This is designed to incentivise the conclusion of promise of sale agreements into actual purchases, a process which can also be long and frustrating for home buyers. “While MeDirect cannot directly affect the legal processes between buyer and seller, we hope this incentive will help to encourage all concerned to conclude proceedings efficiently.” added Ciantar. 

More information on MeDirect’s guarantee on home loans is available at

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