In 2025, four per cent of persons aged 16 to 74 years did not use the internet, the NSO said Wednesday.
The survey on Information and Communication Technology (ICT) usage, partly financed by the European Commission, indicates that all individuals aged 16 to 44 used the internet within three months prior to the surveying period. In contrast, persons aged 65 to 74 recorded the lowest level of regular internet use, at 76.9 per cent.
Results show that the internet was used primarily for communication purposes, with 99.0 per cent of internet users reporting such use. Additionally, 92.6 per cent used the internet to access information.
Mobile devices were the most popular means of accessing the internet, with 98.6 per cent of users going online via a mobile device. Almost 90 per cent of internet users reported encountering no difficulties while using the internet.
Generative Artificial Intelligence tools
In 2025, almost half of internet users aged 16 to 74 made use of generative Artificial Intelligence (AI) tools. Usage was highest among younger individuals, with 76.4 per cent of those aged 16 to 24 reporting use, compared to only 12.5 per cent of internet users aged 65 to 74.
The primary reason for using AI tools was for private purposes, followed by work-related activities.
Table 8 presents the main reasons for not using AI tools. The most commonly cited reason was a perceived lack of need (26.6 per cent), followed by a lack of knowledge about existence of such tools (11.8 per cent).
e-Government services and e-Commerce activities
The number of e-government users increased by 2.4 percentage points between 2024 and 2025. In absolute terms,349,483 persons accessed e-government services, equivalent to 78.3 per cent of the target population. Uptake was highest among individuals aged 16 to 54 years.
The use of e-ID to access services provided by public authorities, public services and businesses reached 65.1 per cent among persons aged 16 to 74.
Internet users who engaged in e-commerce activities during the reference period totalled 279,006 (65.1 per cent). In absolute terms, the majority of e-commerce users (70.9 per cent) were aged between 16 and 44 years.
In 2025, almost 40 per cent of internet users aged 16 to 74 possessed above basic digital skills.
Table 12 illustrates the distribution of digital skills by level and highlights differences between males and females, as well as across age groups. Only 30.5 per cent of internet users aged 65 to 74 possessed at least basic digital skills (basic or above basic), compared with 91.5 per cent among those aged 16 to 24.
Respondents reported taking various measures to manage access to personal data online. In particular, 55.5 per cent indicated that they limited access to their profiles or content and checked website security before providing personal data. In addition, almost 30 per cent of internet users use anti-tracking software to limit online tracking for advertising purposes.