International Call Management will be taking part in the Europe’s leading outsourcings event being held at Lawrence Hall in London UK on Wednesday and Thursday. ICM will form part of the companies involved in information and communications technology, call centres and back offices services whom together with Malta Enterprise will be exhibiting their services during this fair.
The Outsource World London exhibition aims to provide buyers with a comprehensive overview of the leading outsourcing suppliers within the UK, Europe and Asia and gives buyers the opportunity to meet these suppliers in a face-to-face business environment, discussing their services, areas of knowledge and expertise and listening to their case studies. With 2,000 pre-selected and pre-qualified visitors, this event will provide the visiting company with the optimum level of ROI compared to any other outsourcing event in Europe.
ICM Malta’s aim during this exhibition is to promote call centre services, a service which it is currently providing. ICM is quite aware that many global companies are tired and frustrated at being unable to provide a proper service to their clients and are now turning to near shore or offshore call centres that are willing and able to provide high levels of customer service and satisfaction through extensive training. This will all be provided at a more competitive price.
ICM Malta is well equipped to offer this service. Its call centre is equipped with the latest technologies to provide high quality conversations as well as to be more efficient in the job it is doing. ICM Malta has a pool of employees who are fluent in Maltese, English, German, Italian, French, Spanish, Russian, Arabic and Dutch. Through the call centre ICM provides any type of service, including telemarketing, market research, surveys, incoming and outgoing phone-in donations collection, ticket hotline service and help lines.
For further information about ICM’s call centre service, one may contact ICM on [email protected] or else visit ICM on stand C11f at Lawrence Hall, Royal Horticultural Halls and Conference Centre, GreyCoat Street, London SW1P 2QD on Wednesday between 10am and 5.30pm and on Thursday between 10am and 4.30pm.