The European Commission released today the e-Government Benchmark Report 2014 that measures the delivery and performance of e-Government services in 33 countries (the 28 European Union member states together with Iceland, Norway, Serbia, Switzerland and Turkey).  Malta’s performance in the 2013 benchmarking exercise has been outstanding, with Malta leading on all top-level indicators across the combined services measured.

The study measures four top-level indicators as well as compares the performance of e-government services between the participating countries.

Mr Tony Sultana, Executive Chairman of the Malta Information Technology Agency (MITA), the agency responsible for e-Government in Malta, welcomed these excellent results, noting that MITA will continue to build on the investments made in the digital transformation of the public sector. 

“Furthermore, in line with the Digital Malta Strategy, MITA will also pursue initiatives aimed at enhancing the online public service delivery as well as the closing of the e-government divide. 

This will be achieved through various measures such as the simplification of current services and the offering of future services on multiple platforms and devices.” concluded Mr Sultana.