Short-term rentals must not come at the expense of residents' quality of life, Prime Minister Robert Abela has said, adding that properties used for tourism should not leave neighbours dealing with poor management or a lack of accountability.

Abela was speaking during an event marking the 60th anniversary of Victor Estate, a Maltese family business specialising in property management and administration.

Through maintenance, security, and responsive services, the company helps ensure that buildings are better maintained and that residents are better served.

He said progress in the property sector should be measured not only by economic growth, but also by the upkeep of the buildings, the quality of their management and the extent to which residents feel safe and well-served in their homes.

Abela congratulated the Bajada family, the company's leadership, and its employees on sixty years of operation. Throughout this time, the business has continued to evolve from one generation to the next, adapting to the needs of a sector that has undergone significant change.

Abela explained that progress in the property sector should also be measured by the maintenance of buildings, the quality of management, and the extent to which residents feel secure and well-served within their living environment.

"Ultimately, property is not merely a financial investment. For many Maltese and Gozitan families, it represents the most significant investment they will make in their lifetime. Therefore, we have a collective responsibility to ensure that this investment remains protected and that their quality of life stays at the heart of the decisions we take," Abela said.

Abela said that, in recent years, the government has committed to strengthening standards within the property and construction sector - notably through the establishment of the BCA and the reinforcement of the OHSA via new legislation on occupational health and safety.

This effort continues with the reform of the planning appeals process - currently under discussion in Parliament - aimed at ensuring an effective right of appeal and enhancing the protection of residents.

Abela welcomed the investment made by Victor Estate in technology, professional training, and security and response services. He explained how these measures could improve communication with residents, enhance transparency regarding costs and maintenance, and ensure that issues are addressed more promptly.

Abela also spoke about the need for a balance between the economic opportunities created by short-term rentals and respect for residents.

"We want a robust tourism sector, but at the same time, we must respect the quality of life of those living in these communities. The fact that a property is being used for tourism purposes cannot mean that neighbours should have to bear the consequences of poor management or a lack of accountability," Abela said.

Abela concluded by encouraging the company to continue investing, to strengthen its professionalism, and to place people at the heart of its services.